Remote Service
Access to compatible laundry machines, without travelling
Save time and costs
With the remote service, your pre-existing service technician can access a compatible machine as if he is in the laundry himself, using the software he would normally use on-site. He can run diagnostics and download the report, analyse, change programs, monitor a machine and even update the base software. Saving travel costs and valuable downtime.
Keep the machine software updated and easily preventing ‘old software’ issues. Without involving high costs of travel and time. Reducing the CO2 footprint of service and support.
Install our Controller box or use our Virtual Controller and you are all setup for 24/7 remote service and support.
Real time Acces
LaundryOS Remote service offers real-time access to the machines, putting valuable control of the laundry at the fingertips of you and your pre-existing service partner. Whether you’re a laundromat owner or a user of laundry services, you will benefit in multiple ways. Lower service costs, faster repairs and a better service uptime and usage of the laundry.
Say goodbye to expensive travel time and travel costs and waiting to be serviced and hello to Real time service Access and Support via the LaundryOS control box or the Virtual Cloud controller.
LaundryOS Controller box
For large laundries we advise our LaundryOS Controller box to be installed on site. Your service partner can easily connect the machines to the box via USB or 4-wire cable. Then connect it to Wi-Fi or or UTP and you are ready for all the LaundryOS features, like remote service, reservation, notification, but also dynamic payment based on weight.
LaundryOS Cloud Box
For medium sized to small laundries we advise to use our Virtual Cloud controller. Your service partner can easily do this installation, after which you are ready for all the LaundryOS features, like remote service, dynamic payment based on weight.